Terms and Conditions

Effective Date: March 1, 2024

Welcome to www.carewellcremations.com (the “Site”), operated by Carewell Cremations, a licensed funeral establishment located in Fairfax, Virginia. By accessing or using this Site, you agree to these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the Site.


1. Who We Are

Carewell Cremations provides direct cremation, natural burial, and related funeral services in Virginia, Maryland, and Washington, D.C. Our mission is to offer affordable, transparent, and dignified end-of-life services. This Site offers general information and select ecommerce functionality to support our services.


2. Site Use

This Site is intended for informational and transactional use by individuals considering or arranging funeral-related services. You agree to use the Site for lawful purposes and not to engage in any conduct that could harm the Site, its users, or our business.

You agree not to use the Site:

  • For any unlawful or fraudulent purpose;
  • To violate any local, state, or federal law or regulation;
  • To infringe upon our intellectual property rights or those of others;
  • To transmit malicious code or interfere with the Site’s functionality.

We reserve the right to terminate or restrict access to the Site for anyone who violates these Terms.


3. Ecommerce Transactions, No User Accounts

This Site allows users to purchase cremation and burial services, complete forms, and submit payments securely online. While the Site includes ecommerce functionality, Carewell Cremations does not offer user accounts. You are not required to create a login or password.

Each transaction is handled individually. By completing a transaction on our Site, you agree to provide accurate, complete, and current information. You authorize Carewell Cremations and any third-party payment processor to charge the payment method you provide for the total amount due.

All purchases are subject to confirmation and acceptance by Carewell Cremations. If additional information or documentation is required to complete your arrangement, we will contact you directly.


4. Content Ownership and Restrictions

All content on the Site—including text, images, graphics, logos, and design—is the property of Carewell Cremations or licensed third parties and is protected under intellectual property laws.

You may not:

  • Copy, reproduce, republish, or distribute any part of the Site without prior written permission;
  • Modify or create derivative works based on Site content;
  • Use automated tools (e.g., bots or scrapers) to access or interact with the Site.

You may use the Site solely for personal, non-commercial purposes related to the planning or purchase of services offered by Carewell Cremations.


5. Pricing and Service Information

We strive to provide accurate and up-to-date information about our services and pricing. However, the Site may contain errors or inaccuracies, including pricing errors. We reserve the right to correct any errors and to update information at any time without prior notice.

All prices are in U.S. dollars unless otherwise stated and are subject to change.

For specific questions or to confirm service availability, please contact us directly.


6. Disclaimers and Limitation of Liability

The Site is provided on an “as-is” and “as-available” basis. We do not guarantee uninterrupted or error-free access to the Site and disclaim all warranties, express or implied, regarding the Site’s operation or content.

To the fullest extent permitted by law, Carewell Cremations shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the Site.


7. Third-Party Links

This Site may include links to third-party websites for your convenience. These sites are not under our control, and we are not responsible for their content, practices, or availability. Inclusion of a link does not imply endorsement.

You access third-party sites at your own risk.


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Suited for businesses sending any type of marketing or promotional messages.

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No confidence – Changes required

The privacy policy violates the requirement by allowing sharing, selling, and renting of consumer data to external organizations. It must include a clear statement prohibiting any transfer, sharing, selling, or renting of personal information under any circumstances. The policy should also detail measures to prevent unauthorized data sharing, including access controls, staff training, and regular audits. Additionally, the policy lacks explicit acknowledgment of the consumer’s right to opt out of SMS messaging campaigns and instructions for opting out, which must be added for full compliance.

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Data Sharing and Protection
Your personal information will not be transferred, shared, sold, or rented to external organizations under any circumstances. We implement strict access controls, conduct regular staff training on data privacy, and perform periodic audits to prevent unauthorized data sharing.

SMS Messaging Opt-Out
You have the right to opt out of receiving SMS messaging campaigns at any time. To opt out, please follow the instructions provided in the SMS message or contact us directly with your request.Copy changesTerms and conditions

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No confidence – Changes required

The Terms and Conditions lack all required SMS registration disclosures. To comply, include a section that clearly describes the types of SMS messages users will receive, provides an estimate or general description of message frequency, and includes a notice that message and data rates may apply. Additionally, add clear instructions for opting out and obtaining help, such as texting STOP to unsubscribe and HELP for assistance. These statements must be included wherever SMS registration or messaging is referenced.


8. Privacy & Messaging

We take your privacy seriously. When you submit information through the Site—whether by contact form, payment, or document upload—we use it only for the purpose of processing your request or providing services. We do not sell or share your personal information with unaffiliated third parties without your consent.

SMS Messaging

By registering to receive SMS messages from Amelia, you agree to receive customer care messages, delivery notification messages, and account notification messages related to your use of our services. Message frequency may vary. On average, you may receive 1-2 messages per month.

Message and data rates may apply. To opt out of receiving SMS messages at any time, text STOP. For assistance or more information, text HELP.

For more details, please review our Privacy Policy.


9. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Virginia.


10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a new effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.


11. Contact Us

If you have any questions about these Terms or our services, please contact us:

Carewell Cremations
2929 Eskridge Road, Suite N
Fairfax, VA 22031
Phone:


571-300-227
3
Email: contact@carewellcremations.com

February 18, 2024